Talk to Karmo support.

Include the account email, the approximate time of the error, and the message you saw. For MCP, include whether you used ChatGPT, Claude or another client and which tool failed. An analysis ID is useful if you already have one.

Do not send passwords, tokens, payment-card details or social-account cookies. A transcript is not needed for an initial connection or billing investigation.

You can manage your paid subscription through Settings in the Karmo workspace. For data deletion or privacy questions, contact the same support address and say what you need removed. See our privacy policy and terms of service.

For connection instructions, visit the ChatGPT guide or Claude guide.